iHerb Returned to Sender: What It Means and What Happens Next
If your order status shows “Returned to Sender,” the carrier was unable to complete delivery.
Why Packages Are Returned
Incorrect Address
Minor formatting errors can cause a return.
Failed Delivery Attempts
Multiple failed attempts may trigger a return.
Customs Issues
International shipments may be rejected due to documentation or regulations.
What Happens After Return?
Once the package reaches the warehouse:
- The order is marked as returned.
- Refund process begins.
Can You Reship Instead?
Typically, returned packages are refunded, not automatically reshipped. You may need to place a new order.
Before reordering, verify:
- Address accuracy
- Product eligibility
- Shipping restrictions
For any other order-related concerns, check the iHerb order help center for detailed support resources.
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