How to Cancel an iHerb Order?

Cancelling an order is different from returning a delivered product.

Can You Cancel After Placing an Order?

Orders can typically be cancelled if they have not yet shipped. Once shipped, cancellation is no longer possible.

Will You Receive a Refund Automatically?

If cancellation occurs before shipment, a refund is generally processed automatically to the original payment method.

Why Did iHerb Cancel My Order?

iHerb may cancel orders due to:

  • Payment verification issues
  • Inventory problems
  • Shipping restrictions
  • Regulatory compliance concerns

Autoship Cancellation

Autoship subscriptions can be cancelled through your account settings before the next scheduled shipment.

For refund timelines after cancellation, see the iHerb refund time page.

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