Who Pays for Return Shipping at iHerb?
When iHerb Covers Return Shipping
If the return is due to:
- Damaged products
- Incorrect items
- Fulfillment errors
iHerb typically covers return shipping or does not require return.
When Customers May Pay Shipping Costs
If returning for discretionary reasons, return shipping responsibility may vary.
How Return Labels Work
Return labels are issued digitally when required and include shipping instructions.
International Return Considerations
Shipping rules and costs may differ for international customers depending on the region and carrier.
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